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Terms & Conditions
1. About the Company
The Fruit People Limited (‘The Fruit People’, ‘we’, ‘us’ or ‘our’) is a company registered in Ireland (Company Number 567145).
Our Registered Address is 6 Pintail House, Redcourt Oaks, Seafield Road East, Clontarf, Dublin D03 KV00 and our VAT number is IE3380366WH. Our website is www.thefruitpeople.ie.
2. Our Products
We provide fruit boxes, milk and healthy snacks to companies all over Ireland.
3. Placing an order
An order may be placed online via our website, by email or by phone. Regardless of the way the order is placed, an online account will be set up to allow you to view and manage your account online. By placing an order on behalf of a Company you are confirming that you are authorised to act on its behalf.
4. Order frequency
When you place your order, you can select the frequency of delivery of our products. Until we hear otherwise from you, we will continue to make delivery in accordance with your chosen frequency.
We delivery to companies all over Ireland. We do not deliver to residential customers or to patients in hospitals. Delivery will be made to the address provided when you place your order. If you have any special delivery requirements, please let us know at the time of placing the order. It is a matter for you to ensure that our delivery representative has access to your premises to effect delivery. From time to time due to circumstances beyond our control a delivery may be delayed. In such circumstances we will however endeavour to contact you to let you know if there is a delay and if necessary make alternative arrangements.
6. Availability of Products
If a product is not available or we deem the quality to be below our required standards, we may dispatch a suitable alternative product. If you do not wish to receive a suitable alternative, please contact us by email on firstname.lastname@example.org.
If for whatever reason you are not happy with your delivery, please let us know on the day of delivery by emailing us on email@example.com.
8. Cancellation and amendment of orders
You may make changes to your order up until 10am on the day prior to delivery or 2pm on a Friday in respect of a Monday delivery. If you wish to cancel the service completely we ask you to email firstname.lastname@example.org providing a minimum of 24 hours’ notice.
9. Purchase Orders
If you require a Purchase Order number to be included on your invoice, please let us know in advance of placing the order. If a monthly Purchase Order is needed, we will require details of the PO on or before the 1st of the month.
An invoice will issue and be available to print/download by logging into your account once the order has been generated. A monthly statement will be issued by email to the registered billing email address on the account.
All invoices fall due on the 10th of the following month - for example any deliveries received in the month of August will be due for payment on the 10th September unless otherwise agreed. Payment may be made by credit card, direct debit or bank transfer. Credit Card payments are processed using Stripe & Direct Debit payments are processed using Go Cardless. If payment is not received within the specified payment terms future deliveries may be placed on hold until the account is brought up to date.
Without prejudice to clause 12.2 below, our Maximum liability for breach of these terms and conditions whether arising in contract, tort (including negligence), misrepresentation or otherwise shall in no circumstance exceed the total value of a monthly contract.
Nothing in this agreement shall exclude or in any way limit either party’s liability for death or personal injury caused by its own negligence, liability for fraud or fraudulent misrepresentation or any other liability for which cannot be excluded as a matter of law.
Without prejudice to clause 12.2 above, neither party shall be liable under this agreement for any loss of profit, revenue, business, indirect or consequential loss or damage.
13. Entire Agreement
These terms and conditions constitutes the entire agreement between the Parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between the Parties, whether written or oral and relating to its subject matter.
14. Governing Law
These terms and conditions are governed by and shall be construed in accordance with Irish law and the Irish courts shall have exclusive jurisdiction with regard to any dispute between the Parties.