About the Company
The Fruit People Limited (‘The Fruit People’, ‘we’, ‘us’ or ‘our’) is a company registered in Ireland (Company Number 567145).
Our Registered Address is Unit 15, Block 3 Tolka Valley Business Park, Ballyboggan Road, Dublin 11, D11 VH64, and our VAT number is IE3380366WH. Our website is www.thefruitpeople.ie.
The following information provides details about placing orders, deliveries, making payment, returns and governs our relationship with you, the customer (we and you are collectively “the Parties”). These terms and conditions should be read in conjunction with our Privacy Policy and become binding once you place an order with us in accordance with the provision of clause 3 below.
Our Products
We provide fruit boxes, dairy, healthy snacks and pantry services to companies in Dublin.
Placing an Order
An order may be placed online via our website, by email or by phone. Regardless of the way the order is placed, an online account will be set up to allow you to view and manage your account online. By placing an order on behalf of a Company, you are confirming that you are authorised to act on its behalf.
Order Frequency
When you place your order, you can select the frequency of delivery of our products. Until we hear otherwise from you, we will continue to make delivery, in accordance with your chosen frequency.
Delivery
We deliver to companies in Dublin. Delivery will be made to the address provided when you place your order. If you have any special delivery requirements, please let us know at the time of placing the order. It is a matter for you to ensure that our delivery representative has access to your premises to complete delivery. From time to time, due to circumstances beyond our control, a delivery may be delayed. In such circumstances, we will endeavour to contact you to let you know if there is a delay and, if necessary, make alternative arrangements.
Availability of Products
If a product is not available or we deem the quality to be below our required standards, we may dispatch a suitable alternative product. If you do not wish to receive a suitable alternative, please contact us by email at info@thefruitpeople.ie.
Returns
If for whatever reason you are not happy with your delivery, please let us know on the day of delivery by emailing us at info@thefruitpeople.ie.
Cancellation and Amendment of Orders
You may make changes to your order up to 9am on the day prior to delivery or 2pm on a Friday in respect of a Monday delivery. If you wish to cancel the service completely, we ask you to email info@thefruitpeople.ie before 9am on the day prior to delivery.
Purchase Orders
If you require a Purchase Order number to be included on your invoice, please let us know in advance of placing the order. If a monthly Purchase Order is needed, we will require details of the PO on or before the 1st of the month in which the delivery is due to be made.
Invoicing
An invoice will issue at the end of each month by email for deliveries received within the month. This will be sent to the registered billing email address provided on the account. A monthly statement will also be issued by email to the registered billing email address on the account.
Payment
Payment should be made upfront for once-off orders. Payment may be made by credit card or direct debit. Payment will be initiated on the 1st of the month – day after invoice is issued.
Credit Card payments are processed using Stripe & Direct Debit payments are processed using Go Cardless. If payment is not received within the specified payment terms, future deliveries may be placed on hold until the account is brought up to date.
Liability
Without prejudice to clause 12.2 below, our Maximum liability for breach of these terms and conditions whether arising in contract, tort (including negligence), misrepresentation or otherwise shall in no circumstance exceed the total value of a monthly contract.
Nothing in this agreement shall exclude or in any way limit either party’s liability for death or personal injury caused by its own negligence, liability for fraud or fraudulent misrepresentation or any other liability which cannot be excluded as a matter of law.
Without prejudice to clause 12.2 above, neither party shall be liable under this agreement for any loss of profit, revenue, business, indirect or consequential loss or damage.
Entire Agreement
These terms and conditions constitute the entire agreement between the Parties and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between the Parties, whether written or oral and relating to its subject matter.
Governing Law
These terms and conditions are governed by and shall be construed in accordance with Irish law and the Irish courts shall have exclusive jurisdiction with regard to any dispute between the Parties.
Contact Us
If you have any queries, please contact us at info@thefruitpeople.ie.
